inDrive, the world’s fastest growing online ride-hailing service, today announced that it is using Device Intelligence from risk intelligence company SHIELD.
SHIELD’s technology strengthens InDrive’s defenses against fraud and helps it achieve the highest levels of trust, transparency and fairness for drivers and passengers worldwide.
As the second most downloaded mobility app in the world, inDrive meets the mobility needs of users in more than 700 cities and 47 countries. Today, the inDrive app has been downloaded more than 150 million times. A people-driven business with a mission to challenge injustice, the platform enables drivers and passengers to negotiate fair deals based on route or other factors.
SHIELD provides leading risk intelligence that eliminates unfairness and unfairness by ensuring that negotiations and prices are kept transparent. Dishonest and fraudulent users are kept off the inDrive platform, preventing them from causing issues such as unjustified price increases.
SHIELD’s Device Intelligence will provide the driving force for inDrive to stay ahead of fraud syndicates around the world. These scam groups often use fake accounts, which can be created with tools like app cloners, stolen identities, or even impersonating legitimate accounts. Using app cloners, fraudsters can create and access multiple instances of the same app from a single device.
Fraud syndicates further scale the scope of their fraud strategy by replicating it across a large number of devices. Fake accounts can be used to complete ghost rides – rides that don’t actually happen – to quickly collect ride completion incentives. Fake accounts can also be combined with the use of GPS spoofers to simulate high demand in an area, causing fare increases from which fraud syndicates profit.
Proactively trying to stop fraud, inDrive will leverage SHIELD ID, the global standard for device identification that can help connect fake devices created from the same physical device, which could number in the thousands. SHIELD ID will authorize inDrive to recognize instances of multiple driver or passenger accounts operating from the same device.
At the same time, SHIELD’s AI technology can detect a large number of accounts tapping into the same IP address or subnet. SHIELD Risk Indicators will detect the installation and activation of all malicious tools and techniques on the platform, such as GPS spoofers, spoofed apps, and app cloners.
SHIELD’s Risk Intelligence does all this without the need for personally identifiable information (PII), ensuring the drive remains compliant with data protection and privacy laws around the world without compromising security. inDrive was quickly rolled out to new markets and different and distinct fraud risks had to be taken into account. SHIELD’s Global Intelligence Network ensured that the effort could stay ahead of emerging threats while responding to each region’s unique risk profiles.
Arsen Tomsky, CEO & Founder of inDrive said: “inDrive is dedicated to challenging injustice and supporting transparency and fairness in the mobility and transportation space. Our partnership with SHIELD enables us to stay true to our mission of helping people, as well as ensuring the highest standards of trust and fairness for all, while maintaining our rapid pace of growth.”
Justin Lie, Founder and CEO of SHIELD added: “inDrive’s revolutionary pricing model is a breath of fresh air in the driving industry. Trust goes both ways and SHIELD is proud to help inDrive ensure fair pricing and a level playing field for genuine drivers and passengers.”
inDrive is a global IT and transportation platform and is one of the fastest growing online ride-hailing services in the world. Its services are available in more than 700 cities in 47 countries around the world. The Company’s app has been downloaded over 150 million times.
inDrive, formerly inDriver, has evolved far beyond ride-sharing to become a marketplace for services, including long-distance transportation, cargo and cargo services, home services, job search and delivery. The company will continue to expand and diversify the services it offers.
Headquartered in Mountain View, California, inDrive operates regional hubs in the Americas, Asia, the Middle East, Africa and the CIS countries, and employs over 2,400 people. In early 2021, inDrive achieved unicorn status after closing a $140 million investment round with Insight Partners, General Catalyst and Bond Capital, which valued the company at $1.23 billion.